By default, Buttondown doesn't send payment receipts to your subscribers when they pay for a subscription. If you'd like your subscribers to receive receipts, you can enable Stripe's built-in receipt functionality.
Enable receipts in Stripe
- Log in to your Stripe dashboard, using the account that you connected to Buttondown.
- Navigate to Settings (the gear icon in the top-right).
- Under "Business settings", select Customer emails.
- Toggle on Successful payments to enable receipts.
Once enabled, Stripe will automatically send a receipt email to your subscribers whenever they make a payment (including both initial subscriptions and renewals).
Customizing receipts
You can customize what appears on your receipts in the same Stripe settings area. This includes:
- Your business name and logo
- Support contact information
- Custom footer text
For more details on customizing receipts, see Stripe's documentation on email receipts.