Welcome to Buttondown! After you've read through our "Getting Started" guide, we're here to help you with your next step: transferring your subscribers from your old email platform to Buttondown.

First, export your Mailcoach subscribers by following the procedure in Mailcoach's documentation.

Navigate to the “Subscribers" tab of your Buttondown dashboard to complete the import process.

To learn more, read Importing your subscribers.

In Mailcoach v5 and later, as well as Mailcoach Cloud, you can export all Mailcoach data by visiting the /export url in your Mailcoach instance. The self-hosted instance also includes a link to import/export in the footer.

This exports a ZIP file with all data in either CSV or JSON format.

After you complete the procedures above, Buttondown begins an audit and migration process to make sure everything is in order. After that completes, you should be safe to disable or deactivate your Mailcoach account.