Welcome to Buttondown! After you've read through our "Getting Started" guide, we're here to help you with your next step: transferring your subscribers from your old email platform to Buttondown.
EmailOctopus uses the word 'contacts' to refer to what Buttondown calls 'subscribers.'
Export your contacts by following the process in EmailOctopus' documentation. This generates a ZIP file. Extract a CSV from the ZIP file.
Navigate to the “Subscribers" tab of your Buttondown dashboard to complete the import process.
To learn more, read Importing your subscribers.
EmailOctopus uses the word 'campaigns' to refer to what Buttondown calls 'archives.'
According to EmailOctopus (as of November 2021), "You won't be able to export a campaign – if you'd like to access its HTML code, you'd need to send it and copy the code from the web version of the campaign (by going to the "view page source" screen in your browser)." If EmailOctopus can produce your data, contact us and we’ll take care of importing those HTML files.
After you complete the procedures above, Buttondown begins an audit and migration process to make sure everything is in order. After that completes, you should be safe to disable or deactivate your EmailOctopus account.