Buttondown Documentation
Welcome to Buttondown! After you've read through our "Getting Started" guide, we're here to help you with your next step: transferring your subscribers from your old email platform to Buttondown.
Mailchimp uses the word 'contacts' to refer to what Buttondown calls 'subscribers.'
Export your Mailchimp contacts by following the process in Mailchimp's documentation.
Navigate to the “Subscribers" tab of your Buttondown dashboard to complete the import process.
To learn more, read Importing your subscribers.
Mailchimp uses the word 'campaigns' to refer to what Buttondown calls 'archives.'
Export your Mailchimp campaigns here.
Navigate to the “Emails" tab of your Buttondown dashboard to complete the import process.
Click Import, then choose "Mailchimp", then choose the ZIP file you just downloaded from Mailchimp.
After you complete the procedures above, Buttondown begins an audit and migration process to make sure everything is in order. After that completes, you should be safe to disable or deactivate your Mailchimp account.
Mailchimp and Buttondown use the same payments processor: Stripe.
Stripe has your subscribers' information:
You bring your subscribers' history to Buttondown when you connect your Stripe account to Buttondown. You will have their payment histories, too.
Your paying subscribers do not need to do anything extra when you switch to Buttondown. Just email our support team when you've connected your Stripe account. We'll take care of the rest, for free!
If you see three CSVs with names like:
cleaned_members_export.csvunsubscribed_members_export.csvsubscribed_members_export.csvYou should choose subscribed_members_export.csv. This is the list of all of your active subscribers.
While "cleaned" and "unsubscribed" members are still in your Mailchimp account, they are not active subscribers. They are either unsubscribed or have been cleaned from your list, and so you don't want to bring them over to Buttondown.