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FAQ

Rate limitingHow do I avoid the "Promotions" tab?Why is my email purple?Why does my email look different on some clients?Does Buttondown support one-click unsubscribe?How can I write accessible emails?How do I format dates in an email?How do I include audio?Does Buttondown support AMP for Email?Can I set a custom reply-to address?How do I set sender information?How do I re-send an email?

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How do I re-send an email that's been blocked or errored?

Sometimes, Buttondown can block email sends because an error occurred processing the email, because your billing tier is insufficient to send it, or for another reason.

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If you're confused about why an email was blocked or errored, please contact our support team with the URL of your email!

If you've corrected the issue and want to re-send the email:

  1. Open the Emails page (located in the sidebar)
  2. Find the email you want to re-send, and click the ••• (three-dot icon) in that row and then Reuse.
  3. Return to the Emails page and delete the original email, now that you've made a copy.
  4. Open the new copy of the email and click Send in the bottom-right corner, as you normally would.